Booking and Reservation:

1. Clients must provide accurate and complete information for booking and reservations.
2. The Manrals Resort reserves the right to refuse service.

Payment:

1. Prices and payment details are clearly displayed during the booking process.
2. Full payment is required by the specified deadline. Failure to make timely payments may result in booking cancellation.
3. Cancellation and refund policies are detailed separately.

Changes and Cancellations:

1. Clients may request changes to bookings, subject to availability and any applicable fees.
2. The Manrals Resort reserves the right to make changes due to unforeseen circumstances.
3. Cancellation policies, including any penalties, are detailed on our dedicated Cancellation & Refund Policy page.

Travel Documents:

1. Clients are responsible for obtaining and verifying the accuracy of their travel documents.
2. The Manrals Resort is not liable for issues arising from clients’ incomplete or inaccurate documentation.

Travel Insurance:

1. The Manrals Resort strongly recommends clients to obtain travel insurance for their protection.
2. The agency is not responsible for any loss, injury, illness, or damage during the trip.

Itinerary and Services:

1. The agency may modify the itinerary or services due to unforeseen circumstances or operational requirements.
2. Clients are responsible for reviewing and confirming their booking details and stay dates before arrival.

Health and Safety:

1. Clients are responsible for their health and safety during the trip.
2. Any health or safety requirements are communicated in advance.

Force Majeure:

1. The Manrals Resort is not liable for circumstances beyond its control, including but not limited to natural disasters, strikes, or political unrest.

Complaints and Disputes:

1. Clients must promptly report any issues during the trip for resolution.
2. Disputes may be resolved through negotiation, mediation, or arbitration.

Liability:

1. The Manrals Resort liability is limited to the cost of the services booked.
2. Clients are encouraged to report issues promptly to allow for timely resolution.

Termination of Services:

1. The Manral's Resort may terminate services for non-compliance with terms or disruptive behavior.
2. The implications of termination are governed by the terms stated on this website.

Confidentiality: